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Policies

Billing policy

If you buy a single pack your credit card will be charged when you make your purchase.

If you buy a quarterly membership your credit card will be charged at the time of purchase for your first pack, then on the 1st of the month, 3 months later. And then again 3 months later...And again 3 months later, etc...

Return policy

If your pack comes damaged, please accept our most humble apologies! Keep everything, put it back in the shipping box, and email us at info@rokopack.com within 5 days for a return label. We’ll get you a replacement asap.

Cancellation policy

You can cancel anytime.

Questions?

We're here for you. Email us at info@rokopack.com

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